1. There is some fundamental difference between Counselling & Psychotherapy.
What matters to a client in distress is that the professional helper who works with them can listen to their problems and help them find some better way forward. In some contexts the term “Counsellor” is used more often (e.g. “Addiction Counsellor”); in other settings the term “Psychotherapist” is preferred (e.g. in private practice). Whether someone is called a Counsellor or a Psychotherapist, or both, they should be able to work with a client on a range of issues, for short-term or long-term work, as needed.
2. Counselling /Psychotherapy never works.
3. Counselling /Psychotherapy always works.